Top Quality Service
Business Class / Economy Class / Airport
• We offer three levels of service in Economy class - LITE, PLUS and FLEX differing in terms of ticket flexibility, the offer of in-flight services, or the number of miles you earn
• In Business class you experience our best level of service along with priority check-in and boarding, priority baggage unloading, extra luggage allowance and fast track
• OK Plus - A Frequent Flyer Programme for Czech Airlines and Sky Team Alliance passengers allowing you to earn rewards for loyalty to our company and partners. Programme members can earn miles for flights with Czech Airlines and our partners, which can subsequently be used for the rewards. It is always rewarding to be a member and even more when the membership is free.
• Check-in for your flight not only at airport desks, but also simply and effortlessly at self-serve kiosks at the airport (CUSS kiosks)
• Web Check-in allows you to quickly and easily check-in directly from a personal computer
• Mobile Check-in will allow you an easy and convenient check-in directly via your mobile phone wherever you are
• Free access to lounges for Business Class passengers
• Assistance to transfer passengers and individual care for special needs or limited mobility passengers
• Airport lounge visits at Prague airport are included in fares paid by passengers with tickets purchased under the Business Lite or Business packages. A selection of hot and cold beverages, light snacks, daily newspapers and magazines, the possibility of watching TV and free WIFI are available at the lounges. For Economy class passengers the option of lounge visits at Prague airport is also possible at great prices. Bookings must be made in advance.