Kenya Airways, since its inaugural flight in January 1977, maintains a steadfast dedication to its People, Customers, the Environment, and the Society it operates within. Connecting the world to Africa and Africa to the world, the airline's goal remains driving impact and delivering value in these four key areas.

Customer Experience
Kenya Airways values every customer who chooses the airline, whether for business, leisure, healthcare, education, or any other purpose. The promise is to provide the highest level of service and a delightful experience with a warm African touch, based on years of customer feedback and research.

Safety First
Safety is a core value and fundamental to Kenya Airways' operations and practices, both on the ground and in the air. All employees are dedicated to upholding the ethos of safety first and safety always. The commitment is to maintain the highest safety standards, foster a Safety Culture throughout the business, and continually learn and improve to ensure a secure environment for all employees and guests.

Red for GREEN: Sustainability
Kenya Airways believes that our planet, people, and profits can coexist harmoniously. The airline has evolved its Corporate Social Responsibility (CSR) strategy into a multi-faceted Environmental, Social, and Governance strategy and signed up as a member of the UN Global Compact as the only African Airline and the Africa Shared Values Initiative. As a member of the Sky Team Alliance, the airline embraces shared value thinking and has identified priority SDGs essential to sustainable business operations.

Growth for our People
Kenya Airways takes great pride in its employees, recognizing their professionalism, expertise, and warm personalities as key to delivering services with a caring African touch at the highest standards. The dedicated and talented staff not only represent the airline across all facets of their work but also play an integral role in Kenya Airways' journey as the Pride of Africa.